Sample Results


Assessment results for NSF in long term conditions

Overall score: 70.25%

Date completed: 19 May 2012

Questions

Question
1 Is there access to therapists with specific knowledge and understanding of MS within your service?
  If not, can they be referred to such therapists?
2 Are you able to access specialist information and education on MS for yourself?
3 Are people with MS able to self-refer for initial assessment?
4 Are people with MS able to self-refer for a review appointment?
  Is there a time limit on when they can self-refer for a review after their last therapy contact?
5 In which of the following environments can you assess and/or treat people with MS?
  Home
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Work
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Outpatient/day services/rehab centre
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Local community (ie. shops, roads, leisure centre)
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  During hospital admission
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
6 Do you routinely undertake integrated assessments? (ie. multi-disciplinary with relevant professions)
7 Do people with MS involved with your service have an individual care/treatment plan?
8 Do you offer goal-orientated treatment?
  If yes, are the people with MS or carer involved in setting the goals?
9 Do you use integrated care pathways to lead your interventions for specific symptoms or problems?
10 Do you offer inter-disciplinary interventions for specific symptoms or problems, if appropriate?
  In which of the following environments can you assess and/or treat people with MS?
  Within a group
  Individually
11 Do you use joint documentation?
12 Does your service offer integrated health and social care provision?
13 Do you offer a “key worker” or “case manager” system?
14 At what point do you start to plan discharge / close an episode of intervention?
15 If a patient needs to move between health and social care settings are there systems in place to ensure this is seamless?
16 After therapeutic interventions, do you review and monitor gains that were made?
17 If you receive an urgent referral from a professional within your team or another service, are you able to see them as a priority?
18 In an urgent situation can you refer to other professionals within your team?
19 In an urgent situation can you refer to other professionals outside your team?
20 Is there a named point of contact for people with MS to enable a rapid admission or management during an acute episode?
21 If you suspect a patient/client has MS, can you directly refer to a neurologist to speed up the diagnostic process?
22 Do you provide timely and relevant information appropriate to their current needs?
23 Are you able to provide advice and education to:
  Other health or social care professionals?
  If you are unable to, can you refer or guide to the relevant service who can?
  People with MS?
  If you are unable to, can you refer or guide to the relevant service who can?
  Their carers?
  If you are unable to, can you refer or guide to the relevant service who can?
  Their employers?
  If you are unable to, can you refer or guide to the relevant service who can?
24 Do people with MS involved in your service have access to the following if required, even if that means referring them on?
  Assistive Technology Services
  Environmental Controls
  Communication Aids
  Equipment to help with daily living
  Equipment to help sensory impairment
  Wheelchair Services
  Local wheelchair services
  Specialist seating services
  Accomodation Services
  Home adaptations
  Alternative Housing
  Mobility Services
  Equipment to help mobility/walking aids
  Splinting
  Orthotics
25 When do you offer vocational assessment and advice?
  Do you regularly refer to other vocational or work-related services? (Please tick all that apply):
26 Can people with MS readily access specialised palliative care services, even if that means referring them on? (eg. hospice services, day hospital)
27 Can people with MS access respite care, even if that means referring them on?
  At home
  At day centre
  Residential
  Hospital
28 Does your service offer an individual carers assessment?
  If yes, would that be...
  part of your assessment for the people with MS?
  a separate assessment for the carer?

How you scored

Quality Requirement Quality Requirement Percentage
1 A person centred service 87.50%
2 Early recognition, prompt diagnosis and treatment 72.73%
3 Emergency and acute management 75.00%
4 Early and specialist rehabilitation 72.22%
5 Community rehabilitation and support 81.82%
6 Vocational rehabilitation 28.57%
7 Providing equipment and accommodation 66.67%
8 Providing personal care and support 66.67%
9 Palliative care 72.73%
10 Supporting families and carers 50.00%
11 Caring for people with neuro conditions in hospital or other health and social care settings 66.67%

Comparison against national average

Average score by geographical location

Comparison against England average

Comparison against your previous scores

How you answered

Question Your Answer
1 Is there access to therapists with specific knowledge and understanding of MS within your service? Yes
  If not, can they be referred to such therapists?
2 Are you able to access specialist information and education on MS for yourself? Yes
3 Are people with MS able to self-refer for initial assessment? No
4 Are people with MS able to self-refer for a review appointment? Yes
  Is there a time limit on when they can self-refer for a review after their last therapy contact? No
5 In which of the following environments can you assess and/or treat people with MS?
  Home Not appropriate within service remit
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Work Not appropriate within service remit
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Outpatient/day services/rehab centre Yes
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  Local community (ie. shops, roads, leisure centre) Not appropriate within service remit
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
  During hospital admission Yes
  If no or it’s not within your service remit, are you generally able to directly refer to someone who can?
6 Do you routinely undertake integrated assessments? (ie. multi-disciplinary with relevant professions) No
7 Do people with MS involved with your service have an individual care/treatment plan? Yes
8 Do you offer goal-orientated treatment? Yes
  If yes, are the people with MS or carer involved in setting the goals? Yes
9 Do you use integrated care pathways to lead your interventions for specific symptoms or problems? No
10 Do you offer inter-disciplinary interventions for specific symptoms or problems, if appropriate? No
  In which of the following environments can you assess and/or treat people with MS?
  Within a group
  Individually
11 Do you use joint documentation? Yes
12 Does your service offer integrated health and social care provision? No
13 Do you offer a “key worker” or “case manager” system? No
14 At what point do you start to plan discharge / close an episode of intervention? People with MS are never discharged / episode never closed
15 If a patient needs to move between health and social care settings are there systems in place to ensure this is seamless? No
16 After therapeutic interventions, do you review and monitor gains that were made? Yes
17 If you receive an urgent referral from a professional within your team or another service, are you able to see them as a priority? Yes
18 In an urgent situation can you refer to other professionals within your team? Yes
19 In an urgent situation can you refer to other professionals outside your team? Yes
20 Is there a named point of contact for people with MS to enable a rapid admission or management during an acute episode? Yes
21 If you suspect a patient/client has MS, can you directly refer to a neurologist to speed up the diagnostic process? Yes
22 Do you provide timely and relevant information appropriate to their current needs? Yes
23 Are you able to provide advice and education to:
  Other health or social care professionals? Yes
  If you are unable to, can you refer or guide to the relevant service who can?
  People with MS? Yes
  If you are unable to, can you refer or guide to the relevant service who can?
  Their carers? Yes
  If you are unable to, can you refer or guide to the relevant service who can?
  Their employers? No
  If you are unable to, can you refer or guide to the relevant service who can? No
24 Do people with MS involved in your service have access to the following if required, even if that means referring them on?
  Assistive Technology Services
  Environmental Controls No
  Communication Aids Yes
  Equipment to help with daily living Yes
  Equipment to help sensory impairment No
  Wheelchair Services
  Local wheelchair services Yes
  Specialist seating services Yes
  Accomodation Services
  Home adaptations Yes
  Alternative Housing Yes
  Mobility Services
  Equipment to help mobility/walking aids Yes
  Splinting Yes
  Orthotics Yes
25 When do you offer vocational assessment and advice? D
  Do you regularly refer to other vocational or work-related services? (Please tick all that apply):
26 Can people with MS readily access specialised palliative care services, even if that means referring them on? (eg. hospice services, day hospital) No
27 Can people with MS access respite care, even if that means referring them on?
  At home Yes
  At day centre Yes
  Residential Yes
  Hospital Yes
28 Does your service offer an individual carers assessment? No
  If yes, would that be...
  part of your assessment for the people with MS?
  a separate assessment for the carer?